Terms and Conditions
This Agreement was last modified on 18 February 2016.
“United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
“Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE”
”Visa or MasterCard debit and credit cards in AED will be accepted for payment”
”The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency”.
”We will not trade with or provide any services to OFAC and sanctioned countries”
”Cardholder must retain a copy of transaction records and https://woodpetstore.com/ policies and rules”
”User is responsible for maintaining the confidentiality of his account”
1. General Information
- Wood Pet Store operates as an online pet supply store, offering pet food, accessories, and wellness products.
- These Terms & Conditions apply to all users of the website, including browsers, customers, and vendors.
2. Eligibility
- By using this website, you confirm that you are at least 18 years old or have legal consent from a guardian.
- You agree to provide accurate, current, and complete information when making a purchase.
3. Products & Orders
- All products listed on our website are subject to availability. We reserve the right to limit the quantity of any product or discontinue items at any time.
- Prices are subject to change without notice, but orders placed before a price change will not be affected.
- We reserve the right to refuse or cancel any order if fraudulent activity is suspected.
4. Payments
- We accept secure online payments through various methods, including credit/debit cards, bank transfers, and digital wallets.
- Payment must be completed before order processing. Unpaid orders may be canceled without notice.
5. Shipping & Delivery
- Delivery timeframes depend on location and shipping method. For full details, refer to our Delivery Info page.
- Customers are responsible for providing accurate shipping details. Any delays due to incorrect information will be the customer’s responsibility.
6. Returns & Refunds
- We accept returns under certain conditions. Please refer to our Return & Refund Policy for detailed information.
- Refunds will be issued to the original payment method within the specified processing time.
7. User Conduct
By using our website, you agree not to:
🚫 Use the site for any illegal or unauthorized purpose.
🚫 Distribute viruses, malware, or any code that could harm the website.
🚫 Misuse or manipulate our website’s content, services, or pricing.
8. Intellectual Property
- All content on Wood Pet Store FZC, including images, logos, and product descriptions, is protected by copyright and intellectual property laws.
- You may not copy, distribute, or reproduce any content without our written consent.
9. Privacy Policy
- Your personal information is handled in accordance with our Privacy Policy.
- We use secure encryption methods to protect user data.
10. Limitation of Liability
- Wood Pet Store FZC is not liable for any indirect, incidental, or consequential damages resulting from product use or website access.
- In no case shall our liability exceed the total amount paid for the product purchased.
11. Changes to Terms & Conditions
- We reserve the right to update these Terms & Conditions at any time.
- Continued use of the website after any changes constitutes acceptance of the updated terms.
12. Contact Information
For any questions or concerns, please contact us:
📧 Email: info@woodpetstore.com
Thank you for choosing Wood Pet Store ! Your trust and satisfaction are our priority.